If you have a video/photo that is blank or not playing:
Fix blank/black videos that aren't playing

If you are seeing duplicates of your files
Fix duplicate files

If you made an in-app purchase and got a new phone / re-installed, restore your Purchase by going to Settings > Get Premium Pass > Restore Purchases

Issues with missing / blank files

I am seeing duplicate Files in the app
This may be caused by a bug in an old app version. You can fix it by restoring your Locker: 1. Export all your Locker files by going to Settings > Expor...
Fri, 18 Dec, 2020 at 10:02 AM
I have videos/photos that are blank or don't open.
This is due to a bug that restores some types of files without a file extension. You can fix by: 1. Hold down on the item's thumbnail in Locker and ch...
Fri, 18 Dec, 2020 at 10:10 AM